100% Clean Guarantee

Austin’s Maid Service—Your Satisfaction is Our Promise

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What is the 100% Clean Guarantee?

At Austin’s Maid Service, we take pride in delivering top-tier cleaning services that leave your home spotless and your expectations exceeded. Our 100% Clean Guarantee ensures that every task outlined in our cleaning checklist is completed to your satisfaction—or we’ll make it right at no additional cost to you.

How It Works

Our process is simple and transparent:

Notification Period: If you notice any missed areas or unsatisfactory cleaning tasks listed in our cleaning checklist, contact us within 24 hours of your service.
No-Hassle Resolution: We’ll promptly schedule a return visit to address the issue.
Commitment to Excellence: Our team will ensure all items on the checklist are completed to the highest standard during the follow-up visit.

This guarantee applies exclusively to tasks included in the agreed-upon cleaning checklist.

Terms and Conditions of the Guarantee

Scope of the Guarantee
- The 100% Clean Guarantee applies only to items included on our official cleaning checklist.
- Requests for tasks outside the checklist are not covered.
Reporting Issues
- Clients must notify Austin’s Maid Service of any concerns within 24 hours of the completed cleaning.
- Notifications made beyond the 24-hour window are not eligible for follow-up services under this guarantee.
Resolution Process
- We will schedule a return visit at the earliest available time to address valid concerns.
- The return visit will focus exclusively on the tasks identified in the original cleaning checklist and reported by the client.
Exclusions and Limitations
- The guarantee does not cover:
  - Issues arising after the cleaning due to pets, children, vacancy, or other household activities.
  - Areas not included in the original cleaning checklist.
  - Damage or disruptions caused by pre-existing conditions, such as extreme clutter, no water, no electricity, etc.
No Refund Policy
- Refunds or monetary discounts are not offered under the 100% Clean Guarantee.
- Our policy ensures that corrections will be made through follow-up cleaning visits as necessary.
Responsibility for Post-Cleaning Changes
- We are not liable for changes or disruptions to the cleaned environment caused by factors beyond our control after the service is completed.

Frequently Asked Questions

What is Included in the Cleaning Checklist?
Our cleaning checklist is designed to ensure consistency and thoroughness. Tasks include detailed cleaning of kitchens, bathrooms, living areas, and bedrooms. A full list is available upon request or online at Austin’s Maid Service.

What Happens if I Don’t Report Issues Within 24 Hours?
Issues reported after the 24-hour window are not eligible for follow-up services under the guarantee. This ensures we can address concerns promptly and maintain a consistent standard of quality.

Can I Request Additional Services During the Follow-Up Visit?
The follow-up visit is strictly to address tasks listed on the original cleaning checklist. Additional services may be scheduled as part of a new cleaning appointment.

Why Austin’s Maid Service Stands Out

Locally Owned & Operated: Proudly serving our community with a decade of experience.
Insured & Trusted Team: Fully background-checked and insured professionals.
Easy Communication: Contact us by phone, text, email, or through our online portal for a seamless experience.
On-Time, Every Time: Our large, reliable team ensures no missed appointments or delays.

Let Us Make It Right

At Austin’s Maid Service, we believe in providing not just clean homes but also peace of mind. Our 100% Clean Guarantee is a testament to our dedication to quality and customer satisfaction.

If you’re ready to experience a cleaning service that stands by its promises, contact us today: